Problem solving is the process of identifying a problem, developing possible solutions, and taking the appropriate course of action to resolve the issue.
Project problems can be complex and may take time to resolve, but here is a simple 3-step approach to problem solving.
Step 1—Define the Problem
- Be specific
- Be brief
Step 2—Problem Solution
- Brainstorm for potential solutions
- Evaluate cost and benefits for each potential solution
- Be willing to compromise
- Problem solving involves give and take
Step 3—Implementation
- Implement the solution
- Evaluate the results
- Adjust as required
- Key Points
Final thoughts, there is a time and place for problem solving. Remember that:
- Problem solving has an agenda
- Problem solving is a task
- Problem solving is not a power struggle
- Discuss one problem at a time